Your Team Isn’t Buying It
- The Agency
- Sep 15
- 2 min read

Your top project manager hits every deadline but no longer shares new ideas. Your best developer completes tasks efficiently yet rarely collaborates. No one is quitting tomorrow, yet engagement is slipping, influence is fading, and culture is quietly eroding. Compliance alone does not equal commitment and understanding why requires moving beyond conventional advice.
Engagement Is Not One-Size-Fits-All
Engagement is often presented as a universal goal, but the reality is more complex. Gallup research shows only about one-third of U.S. employees are fully engaged. Some disengagement comes from burnout, workload, or organizational silos. Some comes from choice. Many employees prioritize stability, pay, or predictability over mission alignment. Leaders must recognize this spectrum and adopt strategies that fit each group. Build connection where it resonates and maintain clear expectations where it does not.
The Role and Limits of Vision
Logan Koopman, CEO of The Agency, emphasizes vision and values in engagement. “The single most important factor is articulating a vision that everyone feels motivated by and included within. We have an unwavering set of core values and beliefs that bring our team together, and we feel the tangible growth toward our shared vision through daily efforts.”
Vision can inspire, but it is not a universal solution. Many leaders fail not because their vision is unclear but because operational constraints, conflicting priorities, or structural barriers undermine implementation. Leaders must translate purpose into processes, feedback loops, and communication that make impact tangible.
Making Impact Visible
Meaning emerges when employees see the connection between effort and outcome. Leaders can:
Connect tasks to results: Use project milestones, dashboards, or reviews to show contributions toward meaningful objectives
Reinforce values through decisions: Highlight choices that reflect team principles to signal what truly matters
Celebrate impact contextually: Recognize work by explaining how it supports larger goals, not just metrics
These strategies create visibility and purpose without relying on anecdotes or small-scale stories.

Strategic Leadership Choices
Full engagement is not always attainable. Some employees remain transactional and the effort to convert them may outweigh the benefit. Effective leaders focus energy on high-leverage individuals who influence culture and outcomes while keeping expectations clear for transactional employees. Engagement is shaped by deliberate alignment between vision, structure, and human behavior.
Creating Conditions for Belief
Engagement is neither automatic nor guaranteed. Vision and values can inspire, but only when paired with practical structures, nuanced understanding, and strategic focus. Leaders who embrace complexity, acknowledging transactional employees, systemic constraints, and limits of inspiration, create teams that innovate, participate, and sustain the culture needed for long-term success. Leadership is not about universal buy-in. It is about creating the conditions where belief is possible and meaningful.
Source
Harter, Jim, and Sangeeta Agrawal. Anemic Employee Engagement Points to Leadership Challenges. Gallup, 14 Mar. 2024, https://www.gallup.com/workplace/692954/anemic-employee-engagement-points-leadership-challenges.aspx.
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